Privacy Policy | QMX Solutions

Data controller

The data controller for personal data processed through this website is:
QMX SOLUTIONS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
ul. ŚW. MIKOŁAJA nr. 8/11 lok. 208 miejsc. WROCŁAW kod 50-125 poczta WROCŁAW kraj POLSKA
KRS: 0001192591
NIP: 8971959198
VAT: PL8971959198
Contact email: office@qmx.solutions

What information we collect

This website does not offer account registration or a built-in contact form. The data processed through the website falls into three categories:

Personal data: your email address, name, company name, and any other information you choose to include when contacting us by email.
Technical data: IP address, browser type, device information, operating system, pages requested, referring page, and access time.
Analytics data: page views, approximate location, device category, browser information, engagement data, and similar website usage statistics collected only after analytics consent is granted.

How information is used

We use personal data and related technical data for the following purposes:

To respond to your email, answer questions, and discuss requested services or possible cooperation.
To operate, secure, and maintain the website and related infrastructure.
To understand how visitors use the website and improve content and performance, but only where analytics consent has been given.
To keep basic records of business communication and protect against misuse or security incidents.

Legal basis under GDPR

We rely on the following legal bases under Article 6 GDPR:

Article 6(1)(a) GDPR, consent: for analytics cookies and analytics measurement using Google Analytics and Firebase Analytics.
Article 6(1)(b) GDPR, contract or pre-contract steps: when you contact us about our services, a demo, pricing, or potential cooperation before entering into an agreement.
Article 6(1)(f) GDPR, legitimate interests: for basic website operation, security, fraud prevention, technical logging, and handling general business correspondence where no contract-related basis applies.

Cookies and tracking

This website uses Google Analytics 4 through Firebase Analytics to measure website usage. Analytics tracking is disabled by default and starts only after you accept analytics cookies through the cookie banner.

Before consent, analytics collection remains disabled.
After consent, analytics may collect usage and device-related information described in this policy.
We do not use this website for personalised advertising or invasive profiling.
You can withdraw your consent at any time by reopening cookie settings and changing your choice.

Third-party services

This website uses selected third-party services that process data on our behalf or independently under their own privacy terms.

Google Fonts: your browser connects to Google servers to load fonts used on the website.
Google Analytics / Firebase Analytics: used only after consent to collect analytics data about website usage.
Email providers: if you contact us by email, your email provider and ours will process message metadata and content.

Technical logs

Like most websites, the hosting environment processes basic server and access logs, including IP address, browser type, requested pages, and access times. We use these logs for website delivery, service stability, security monitoring, troubleshooting, and abuse prevention.

Data retention

We keep data only for as long as necessary for the purpose for which it was collected.

Analytics data is generally retained for up to 14 months, subject to the retention settings available in Google Analytics.
Email correspondence is usually retained for up to 24 months after the last meaningful contact, unless a longer period is needed.
Technical logs are retained only for the period reasonably necessary for security, diagnostics, and operational continuity.

Your rights and choices

If GDPR applies to your data, you have the right to request:

Access to your personal data.
Rectification of inaccurate or incomplete data.
Erasure of your personal data where the legal conditions are met.
Restriction of processing in specific situations.
Objection to processing based on legitimate interests.
Data portability where processing is based on consent or contract and carried out by automated means.

To exercise your rights, contact us at office@qmx.solutions. You also have the right to lodge a complaint with your local supervisory authority. In Poland, this is the President of the Personal Data Protection Office (PUODO / UODO).

You can stop using the website at any time.
You can choose not to contact us by email.
You can decline analytics cookies in the website consent banner.
You can reopen cookie settings from the footer and change your analytics choice at any time.
You can block external resources such as Google Fonts in your browser or network settings.
You can use browser privacy controls or content blockers to further limit tracking technologies.

International data transfers

Some of the third-party services used on this website, especially Google services such as Google Analytics, Firebase Analytics, and Google Fonts, may process data outside the European Economic Area. Where such transfers take place, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses, together with any supplementary measures required under applicable law.

Security

We apply reasonable technical and organisational measures to protect personal data. These measures include HTTPS, access controls, limited access to communication data, and steps designed to reduce the risk of unauthorised access, alteration, disclosure, or loss. No internet transmission or storage system can be guaranteed to be completely secure, but we aim to use safeguards proportionate to the nature of the website and the data processed.

Contact

For privacy questions, GDPR requests, or concerns about how data is processed through this website, contact office@qmx.solutions. Please include enough detail for us to identify your request and respond efficiently.

Updates

We may update this Privacy Policy from time to time to reflect changes to the website, service providers, or legal requirements. The current version will always be published on this page.